If you downloaded and installed one of our plug-ins and see the message "Could not find engine! The error occurred while installing the eSellerate engine. 0XE001004" the eSellerate components required for activation did not install properly.
Option 1
Run Adobe InDesign as Administrator. Once open, proceed to activate the plug-in.
- Right-Click your InDesign icon
- Left click on "Run as Administrator"
- Say YES to the security prompt.
- Proceed to activate the plug-in.
Option 2
Manually prepare the eSellerate engine on your machine.
- Open C:\ProgramData
- Copy TypeFitter folder and name the new folder eSellerate
- Run Command Line as Administrator
- type "cd c:\ProgramData\eSellerate"
- type "regsvr32 eWebClient.dll" and press Enter
- type "regsvr32 eWebControl370.dll" and press Enter
- Proceed with the steps in Option 1.
Option 3
You can manually resolve the issue by downloading the eSellerate engine updater from http://support.esellerate.net/2003 and running the installer.
Once installed, restart InDesign, and retry activation.
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